Privacy Policy

1. Who We Are

MirrorLink provides software to connect trading platforms and analyse trading activity. This policy describes how we handle personal information when you use our websites, applications, and related services.

2. Information We Collect

• Account details such as name, email, and authentication identifiers.
• Subscription and billing details processed by our payment provider.
• Trading account identifiers, tokens, and connection metadata required to link platforms.
• Usage data, device information, IP address, and logs necessary for security and diagnostics.
• Cookies and similar technologies for essential functionality, analytics, and session management.

3. How We Use Information

• Provide, secure, and maintain the Service, including trade copying and analytics.
• Authenticate users and prevent fraud and abuse.
• Process payments, subscriptions, and usage-based credits.
• Communicate about updates, security notices, and support.
• Improve performance, reliability, and user experience.
• Comply with legal obligations.

4. Legal Bases

Where required, we process personal data on the basis of contract performance, legitimate interests, compliance with legal obligations, and consent where applicable.

5. Sharing and Transfers

• Service providers that help operate the Service such as hosting, analytics, email, and payments.
• Platform partners and brokers when you choose to connect accounts.
• Professional advisers and authorities when required by law or to protect rights and safety.

Some recipients may be located in other countries. We implement appropriate safeguards for cross-border transfers.

6. Data Retention

We retain personal information for as long as needed to provide the Service and for other legitimate purposes such as security, compliance, and dispute resolution. You may request deletion, and we will erase or anonymise information not required for ongoing obligations.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also have the right to withdraw consent and lodge a complaint with a supervisory authority.

To exercise your rights, contact support@mirrorlnk.com.

8. Security

We use technical and organisational measures such as encryption, access controls, monitoring, and regular testing to protect personal information. No method of transmission or storage is completely secure.

9. Children

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Cookies

We use cookies that are necessary for the Service to function and optional cookies for analytics. You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

11. Changes

We will post updates to this policy and change the date above when we make material changes.